We are being surrounded by technology today, so much so that people have almost forgotten how to make face-to-face contact with customers, prospects, suppliers and their own offices. Who would have thought twenty-five years ago that salespeople couldn’t get along without their Blackberry, laptop or PC in the office? In 1980, the height of technology was a pager.  That device was replaced over the years by greater technology in the form of cell phones, Blackberries, palm-sized computers and a host of other electronic marvels. These gadgets are great, but they should be used to assist not replace sales technology. In the “olden days” of salesmanship, it required a face-to-face contact to initiate the sales call, make the presentation, offer the close and follow-up on either the sale or the next step in the sales process. Nowadays, it is the technology that performs many of these tasks.