Real gamblers don’t rely on Lady Luck, they study the game, know the odds and play the percentages. Good sales people don’t rely on luck, either. Being in the “right place at the right time” is not a matter of luck, but rather it is about preparedness. Soccer great, Pelé reportedly responded to an interviewer’s query about his soccer and business successes, by saying, “Success is simply the meeting of preparation and opportunity.” In short, a properly prepared (training, product knowledge, market understanding) salesman will recognize an opportunity when it is presented and be equipped to make the right moves to assure a successful conclusion to a business deal; make the sale and create a customer.
The late Dave Thomas, founder of Wendy’s, said “It seems the harder I work, the luckier I get.” There are many people who work hard, very hard, but never seem to really reach the pinnacle of success. Why? Probably because a lot of their efforts are headed in the wrong direction or they were not well organized. There does seem to be a direct relationship between hard work and luck. Luck was not the reason for the success of most of the well-known brand names today. Certainly being in the right-place-at-the-right-time played some part of their successes, but wasn’t that part of the preparation phase?
Some product successes that are attributed to luck, rather than planning, preparation and hard work:
- Coca Cola began life as a headache cure (and contained coca leaves, the source of cocaine).
- Dr. Pepper originated as a patent medicine to induce “regularity.”
- Post-It Notes began as a 3M chemist’s bookmarks in his prayer book.
- Liquid Paper was conceived by a Dallas secretary looking for a better way to facilitate correcting typing errors.
- Levis jeans were created by an innovator with a shipload of canvas and rivets, but no sewing implements.
- Swanson TV dinners were created to dispose of 10 refrigerated box cars of turkeys left over from Thanksgiving. The three compartment tray was the idea of one of their marketing people who recalled his Army days and how the food ran together on the mess hall trays.
- The yo-yo evolved from a Philippine hunting device. Donald Duncan saw one of them and downsized it then went on to create a child’s toy that is still popular and in production after nearly ninety years.
Are all of these successes luck or the product of hard work . . . or are they, as Pelé said, simply the convergence of preparation and opportunity. They are also the product of taking risks, being innovative and reading the market appropriately. This will trump luck any day in the week.